Managed IT services
We monitor, manage, support and secure your IT systems and users under one agreement, for a fixed and predictable monthly fee.
Brampton's trucking companies, plants, food processors and fast-growing family businesses need IT that keeps dispatch, production and invoicing moving. We take on that work and put proper security around it.
Brampton has grown into one of the country's largest trucking and logistics centres, with carriers, freight brokers, yards and warehouses spread along the highway corridors toward Caledon and Bolton. Alongside them are automotive and parts manufacturers, food and beverage processors, printers, building suppliers and a large number of family-owned companies that started small and are now running several locations. Georgetown and Halton Hills add their own mix of manufacturers and service firms.
Many of these businesses grew quickly without ever deciding how their technology should work. The patterns we see:
With managed IT services, one team looks after your PCs, phones and tablets, network, printers and backups, and your staff have a help desk to call instead of a favour to ask. We set up Microsoft 365 properly: individual accounts, shared mailboxes for dispatch and accounts payable, and devices that can be wiped if a phone is lost at a truck stop.
Our cybersecurity services focus on the threats Brampton firms actually face: invoice and payment fraud, stolen passwords and ransomware. That means multi-factor authentication, better email filtering, endpoint protection on every computer, backups kept out of reach of attackers and security awareness training that teaches staff what a fake payment request looks like.
When the office is drowning in re-keying, Prometheus ERP gives you one system for accounting, purchasing, inventory, manufacturing or fleet costs, and workflow automation takes over the repetitive steps: approvals, reminders, reports and document handling.
Help is a phone call, email or portal ticket away, and managed-service clients are covered 24/7, which suits carriers and plants that do not keep office hours. Our technicians connect remotely to fix most problems, so a dispatcher locked out at 5 a.m. does not wait for someone to drive over.
Some work does need a visit: a failed switch in the yard office, new cabling for an expansion, or a batch of new workstations. We schedule those visits with you, and the service agreement sets out how on-site work is handled and the response targets for urgent, high, normal and low priority requests.
Most Brampton businesses that come to us do not need a big project. They need the basics done properly and written down. We usually start with a short review: which devices you have and who owns them, where files and email live, which accounts are shared, how backups work and who can approve payments. From that we give you a short list in order of risk. Typical first steps are turning on multi-factor authentication, moving files off one office PC into Microsoft 365, giving each driver and staff member their own login, and closing accounts for people who have left. Larger changes, such as a new network for an expanded yard or an ERP rollout, come later and are planned around your busiest weeks.
This is general information, not legal advice. We help you put sensible controls in place and keep evidence that they work.
We monitor, manage, support and secure your IT systems and users under one agreement, for a fixed and predictable monthly fee.
Practical cybersecurity: assessments, endpoint protection, email security, training, incident readiness and 24/7 monitoring for managed-service clients.
Set up, secure and manage Microsoft 365 so your people can work in familiar tools from any device, safely.
Promatics' own ERP, built on open-source ERPNext, with industry editions and Canadian configuration, delivered and supported by Promatics.
Automate repetitive, rule-based workflows with human approval where it matters, a clear audit trail and a tested manual fallback.
Training and phishing simulations that help staff recognize scams, report them quickly and handle information safely.
Caledon, Bolton, Georgetown, Halton Hills and the surrounding area.
Yes. We manage the office PCs, network and Microsoft 365 accounts, secure the phones and tablets drivers use, and look after the connections between your dispatch or transportation management software and accounting. Drivers and dispatchers can reach the help desk at any hour if you are a managed-service client.
Usually when you have more than one entity or location, stock or fleet costs you cannot see clearly, or month-end takes days of copying between files. Prometheus ERP can start with accounting and purchasing and grow into inventory, fleet maintenance or manufacturing. Our article on moving from QuickBooks to ERP walks through the signs.
Yes. Most support is remote, but on-site visits for network hardware, cabling, new workstations or office moves are arranged as needed. How those visits are scheduled and charged is written into your service agreement.
A mix of controls and habits: stronger email filtering and authentication, multi-factor authentication on every mailbox, a rule that bank detail changes are confirmed by phone, and short security awareness training with realistic practice emails.
How to tell when a single IT person has become a risk rather than a solution, and the realistic options for adding support.
The practical signs you have outgrown QuickBooks and spreadsheets, when to stay put, and what a well-run move to an ERP looks like.
Five practical email security measures, based on Canadian Centre for Cyber Security guidance, with a checklist for small and mid-sized organizations.
Tell us how you run today and where the IT gets in the way. We will give you a plain answer on what to fix first.