Everything we deliver, grouped into four practices. Each service page explains who it suits, what is included, how it is delivered and what affects the cost.
Fully managed or co-managed IT, a 24/7 help desk, networks, cloud and Microsoft 365, run to a written service agreement.
We monitor, manage, support and secure your IT systems and users under one agreement, for a fixed and predictable monthly fee.
Typical starting point: An onboarding assessment that documents your environment, users, vendors and risks before the agreement starts.
We work as an extension of your internal IT team, taking on patching, routine work and projects while your staff keep ownership.
Typical starting point: A responsibility-mapping workshop that decides who does what between your team and ours.
Direct, organized IT support for your users, with clear priorities, tracked tickets and 24/7 cover for managed-service clients.
Typical starting point: A service desk setup that documents your users, systems and escalation contacts.
Senior technology guidance without a full-time CIO, covering strategy, budgets, roadmaps, compliance and regular business reviews.
Typical starting point: An IT assessment and strategy session that ends with a prioritized roadmap.
Design, deployment and ongoing management of the wired, wireless and internet connections your organization depends on.
Typical starting point: A network assessment that maps your equipment, connections, weak points and security gaps.
Plan, migrate and manage cloud workloads so your data is secure, accessible from anywhere and hosted where it should be.
Typical starting point: A cloud readiness assessment of your workloads, data, costs and residency requirements.
Set up, secure and manage Microsoft 365 so your people can work in familiar tools from any device, safely.
Typical starting point: A Microsoft 365 tenant review covering licences, security settings, data locations and adoption.
Protect your data with tested backups and a written recovery plan, so an outage, ransomware attack or mistake does not stop your organization.
Typical starting point: A backup and recovery review that checks what is protected, what is not and how long recovery would take.
Choose, set up and manage hosting for your servers, applications and websites, with Canadian locations considered for data residency.
Typical starting point: A hosting review that matches your workloads to suitable providers, locations and service levels.
Add IT professionals to your team for a project, a busy period or a gap in skills, working under your direction.
Typical starting point: A requirements call that defines the role, skills, duration and how the person will work with your team.
Assessments, EDR, email security, awareness training and privacy readiness to reduce risk across your organization.
Practical cybersecurity: assessments, endpoint protection, email security, training, incident readiness and 24/7 monitoring for managed-service clients.
Typical starting point: A security assessment that ranks your risks and the fixes that matter most.
A clear look at your security: what could go wrong, how likely it is, and what to fix first, explained in plain language.
Typical starting point: A scoping call to agree the systems, sites and questions the assessment must answer.
Choose, deploy, tune and monitor endpoint detection and response, so suspicious activity on laptops and servers is caught and contained.
Typical starting point: An endpoint review that counts devices, checks current protection and recommends an EDR platform.
Training and phishing simulations that help staff recognize scams, report them quickly and handle information safely.
Typical starting point: A baseline phishing simulation and a short survey to see where your team is today.
Protect your mailboxes and your domain from phishing, impersonation and invoice fraud, with filtering, authentication and staff reporting.
Typical starting point: An email security review of your mail platform, filtering and domain records.
Get your privacy and security practices ready for regulators, clients, auditors and insurers, with gaps found and fixed before someone asks.
Typical starting point: A readiness review that maps your current practices to the requirements that apply to you.
Prometheus ERP and ERPNext, customized without limits, plus integration, automation, analytics and AI.
Promatics' own ERP, built on open-source ERPNext, with industry editions and Canadian configuration, delivered and supported by Promatics.
Typical starting point: A Prometheus demo built around your own processes, followed by a fit review.
Plan, implement and support an ERP that fits your organization, led by Prometheus and ERPNext, with migration from the systems you use today.
Typical starting point: An ERP readiness review of your processes, systems and data.
Plan, configure and roll out ERPNext, migrate your data carefully, train your team, and keep the system hosted, upgraded and supported.
Typical starting point: A discovery that maps your core processes to ERPNext before any configuration.
Custom apps, workflows, single sign-on, document capture, integrations, portals and AI automation that make ERPNext or Prometheus work exactly your way.
Typical starting point: A requirements workshop that turns your process into a written specification and estimate.
Connect the applications your organization runs on so data is entered once, moves reliably, and failures are caught instead of silently lost.
Typical starting point: An integration discovery that maps your systems and traces one priority business event from start to finish.
Automate repetitive, rule-based workflows with human approval where it matters, a clear audit trail and a tested manual fallback.
Typical starting point: A workflow discovery that maps one or two high-volume processes and scores them for automation.
Turn a broad ambition to modernize into a phased, costed roadmap, then deliver it one measurable step at a time.
Typical starting point: A current-state assessment of your systems, processes and pain points, ending in a prioritized roadmap.
Turn data scattered across ERP, CRM and spreadsheets into trusted dashboards and analysis, built on agreed definitions and governed access.
Typical starting point: An analytics discovery that agrees the key questions, metrics and data sources for one business area.
Apply AI where it clearly helps, from document processing to internal knowledge assistants and forecasting, with human oversight and careful data handling.
Typical starting point: An AI opportunity assessment that tests one or two use cases against your data, risks and expected value.
Set up or rework HubSpot around your sales, marketing and service processes, migrate data cleanly and connect it to your other systems.
Typical starting point: A HubSpot discovery that maps your pipeline, data and integrations before anything is configured.
Implement or rework Salesforce around your processes, with a sound security model, clean data, maintainable automation and reliable integrations.
Typical starting point: A Salesforce discovery or org health check that maps your processes, data and integrations before any build.
Implement or optimize NetSuite for Canadian operations, move off ageing on-premise accounting, and connect it reliably to the rest of your systems.
Typical starting point: A NetSuite discovery or account review that maps your finance, inventory and order processes before configuration.
Custom software, web and mobile applications, eCommerce, UX design, blockchain and cloud engineering.
Web, mobile and cloud software designed around how your organization works, built securely, connected to your systems and supported after launch.
Typical starting point: A discovery workshop to agree the problem, the users, the systems involved and a first release.
Bespoke business applications for processes that packaged software handles poorly, integrated with your systems and owned by your organization.
Typical starting point: A build, buy or integrate assessment for one important process.
Corporate web platforms, portals and intranets that are accessible, bilingual where needed, secure and connected to the systems behind them.
Typical starting point: A discovery covering audiences, content ownership, integrations and accessibility requirements.
Browser-based applications such as portals, dashboards, SaaS products and workflow tools, engineered for security, scale and integration.
Typical starting point: A discovery and architecture workshop focused on the first release.
B2C stores and B2B ordering portals on Shopify, WooCommerce or headless commerce, connected to Canadian payment processors and your ERP.
Typical starting point: A commerce discovery covering catalogue, payments, tax, fulfilment and connected systems.
Mobile strategy and engineering across iOS, Android and cross-platform apps, including the backends, security and device management behind them.
Typical starting point: A mobile assessment to choose platforms, an approach and the first app to build.
One app taken from idea to the App Store and Google Play, through discovery, design, build, testing, release and improvement based on real use.
Typical starting point: A product discovery sprint to define users, core features and a first release.
Native iPhone and iPad apps built in Swift and SwiftUI, released on the App Store or distributed privately to company-managed devices.
Typical starting point: An iOS discovery for a new app, or a technical review of an existing one.
Native Android apps in Kotlin for phones, tablets and rugged devices, published on Google Play or deployed privately through Android Enterprise.
Typical starting point: An Android discovery for a new app, or a technical review of an existing one.
One codebase for iOS and Android using Flutter, React Native or .NET MAUI, with native code only where the app genuinely needs it.
Typical starting point: A framework assessment that matches your app's features and your team's skills to the right technology.
User research, UX audits, prototypes, design systems and accessible interfaces for business software, portals, ERP screens and mobile apps.
Typical starting point: A UX audit of an existing system, or research and prototyping for a new one.
Honest fit assessments, permissioned ledgers, smart contracts and verifiable records, built only where a shared ledger genuinely solves the problem.
Typical starting point: A blockchain fit assessment that compares a ledger with conventional alternatives.
Tokens for memberships, loyalty, credentials, ticketing and provenance, built with audited smart contracts and a cautious view of regulation.
Typical starting point: A use-case and risk assessment before any token is designed.
Secure, well-architected AWS environments in Canadian regions, built as code, with clear shared-responsibility boundaries and cost controls from day one.
Typical starting point: An AWS readiness review or a well-architected review of an existing account.
Many clients combine all three: a project to modernize, then managed services to keep it running and secure. Partners and resellers can also work with us on delivery.
Describe the problem or the outcome you need. We will recommend the right mix of services and tell you what the first step looks like.
